Not only does our team have over two years of training with payer credentialing, but in that time, they also saw the biggest flaw in major credentialing companies. The little guy was always ignored.

Unsatisfied with seeing our customers’ needs only as the monthly revenue they bring, we decided to begin our own credentialing service, making sure everyone is given service because they deserve it, not because they pay more for it.

Our dedication to kinder and better services does not stop at what we provide you, but also to what we provide the patient. Here at Pathway, we ensure patients have all the information they need to feel safe and seen by their medical provider.

In Payer Pathway, we confidently believe in transparency, which is why we would like to share with you our four main values that should always reflect our work.

1. Prioritization

   Fittingly, our first value is making sure you constantly remain a priority, no matter the task, no matter the revenue. Our expertise in customer service will always be our main goal. To ensure this persists, your designated credentialing specialist will be available even outside of working hours.
   
   

2. Fairness

   In Pathway, we believe in setting fair prices for all customers. We are working with you, not the revenue.
   
   Additionally, if we were to be obligated to assign prioritizations to clear a high workload, the assignments should always be to the tasks, not the customers. This ensures your most needed tasks are completed before handling others, even if for another customer.
   
   

3. Security

   A kinder and better way will always mean a safer way as well. Not only will we always remain in accordance with HIPAA Guidelines and use advanced security systems, but also, every process completed will be verified twice to be the right and fastest way.
   
   

4. Sincerity

   Aside from our system that will be available for you 24/7 to read through every detail of what we do, customers should expect constant updates on their enrollments and any other tasks that they wish to be informed on.
   
   Payer Pathway will remain a transparent company and ensure we work together, always following the most fair, most secure, and most sincere Pathway.

To commence the payer pathway, you can contact us through the email below to schedule an online meeting or phone call. Additionally, you can head over to our “Services” section to learn more about what to expect from us.